Fabletics Phone Numbers and Emails

Toll-Free Number:

  • (844) 322-5384

Customer Service:

  • (310) 683-0940

Fabletics Email:

Customer Service
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How to Contact?

Most Popular Number:

(844) 322-5384
Total calls: 1 626 Issues resolved: 116 Last call: Mar 28, 2024

What Is the Fabletics Support Phone Number?

The Fabletics customer support phone number is 1-844-Fabletics (1-844-322-5384) which is available 24/7. You can reach out to their customer support team at any time, day or night, to get assistance with your inquiries, concerns, or any support you may require. Their round-the-clock availability ensures that you can contact them at your convenience, whenever you need assistance. Feel free to use the provided phone number to connect with a representative to deal with your issues regarding Fabletics.

What Is the Fabletics Customer Service Email?

You can reach out to Fabletics customer service by emailing them at contact@justfab.com. By using this email address, you can directly contact a Fabletics customer service team with any inquiries, concerns, or assistance you may need. While composing the email, make sure to provide detailed information about your issue or inquiry to help their customer service team assist you effectively.

Can I Contact Fabletics Customer Service by Chat?

You can also contact Fabletics customer service using their live chat feature available on their official website. On the Fabletics website, look for a “Help & Contact” option, where you will find a “Contact Us” option. Click on it, and you will find the “Live Chat” option, which is available throughout the week from 9 AM to 9 PM ET. To initiate fabletics live chat, you require providing your information such as your name, shipping address, email address, and a brief explanation about your issue.

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Contact Information

Fabletics Website:

Fabletics Help Center:

Corporate Office Address:

Fabletics
800 Apollo St.
El Segundo, California 90245
United States

Fabletics Customer Service Reviews

1.7 / 5
Poor
Josefina Tng
Misspelled name
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Customer service was fair. Product was a mistake.

They misspelled my embroidered name on my scrub shirt. They didn't offer to corrected or exchanged.

They told me to purchase another one and they'll send the corrected one. Not cool at all.

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Guest-5488194
An order and general question

Changing an order that I placed last night. Great customer service. She was able to cancel my order and let me order what I wanted.

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Dewayne Xey
To cancel month of July please
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5.0

Customer service was very helpful and convenient. No questions asked and month was skipped with no drama

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Nancy P Bmf
To cancel subscription that I knew nothing about. Took the app off my cell and willno longer buy any Febleticd. Yes beyond Issed!
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1.7

Cancelled third time as cs did not understand or explain their subscription . I had to cancel three times and hopefully cs got it this time.

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How Good is Fabletics's Customer Service?

Cleofas Zse
Cleofas Zse
Feels Disappointed | Dec 03, 2023

She was very nice
Tablet is gets rid of your member credits after a year and keep your money
She did extend the credits in the end
But tablet is would rather rip you off then give you full member credits back when you have spent so much money each month
After I use my credits I most likely will never be a member again.
Finally in the end I got my credits back.

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Elmina Rvw
Elmina Rvw
Feels Neutral | Nov 04, 2023

Good when it comes to assistance

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Searra Glm
Searra Glm
Feels Satisfied | Oct 19, 2023

It was OK it could be better

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Kingsten Iah
Kingsten Iah
Feels Disappointed | Sep 12, 2023

*** horrible

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Tanairi Iuc
Tanairi Iuc
Feels Disappointed | Sep 01, 2023

I like the clothes but the billing procedure is ridiculous
Nobody wants an automatic monthly additional charge to their purchase

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Fher S
Fher S
Feels Disappointed | Jun 29, 2023

Never received my package and couldn’t even talk to anyone about it.

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Summary of Fabletics Customer Service Calls

3.4K TOTAL
CALLS
03:55 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fabletics?

Payments and Charges Question:

  • “You charged my prepaid card”
  • “Wrong fully charged”
  • “Billing issue”

Activation/ Cancellation Question:

  • “I need to cancel my membership”
  • “My order was cancelled and I didn't cancel it”
  • “Cancel membership”

Account Question:

  • “Took money out my account”
  • “Took money out of my account when not needed to”
  • “Making sure I don't have a subscription and making sure I'm not charged”

Shipping and Delivery Question:

  • “Package never arrived”
  • “Haven't received items or credits”
  • “Shipping”

Return/ Replace Question:

  • “Return”
  • “Return assistance”
  • “Returns questions”

Refund Question:

  • “Refund”
  • “Need a refund on subscription”
  • “I want refund my money”

Request for Information Question:

  • “Inquiry about returns”
  • “Questions about billing”
  • “Status of order”

Product/ Service Question:

  • “I did not finalize an order and you still charged me”
  • “My order didn't work correctly”
  • “Trying to order and can’t”

Website/ Application Question:

  • “Skipped month of November on your website and just received an email from PayPal saying I have been charged for the month!!! I want the charge reversed.”
  • “Trying to purchase items on Fabletics site but I can't seems to proceed and checkout please help”
  • “Problems with the website”

Staff Question:

  • “Services”
  • “I need to speak to customer service”
  • “Customer service”

Cards Question:

  • “Unsolicited purchase build on my MasterCard”
  • “Credit card”
  • “My card was charged in error”

Employment Question:

  • “COVID-19 lost my job”

Other Question:

  • “Order missing”
  • “Order shorts”
  • “Lost vip credits”

About

Related Companies

Techstyle Fashion Group, ShoeDazzle, Justfab, FabKids

Summary

Fabletics, operated by JustFab is an online subscription store, specializing in women's sports apparel and accessories. The retailer carries a rich selection of clothes of yoga outfits, jogging suits, cycling clothing, gym and outdoor wear featuring modern design and high quality fabrics and technologies. Clothes and accessories offered by Fabletics are by famous brands, including Sweaty Betty, Nike, Adidas, Athleta and Lucy, etc. At monthly membership of up to USD 50, Fabletics offers personalized outfits chosen for members monthly based on their lifestyle and fashion preferences. These preferences are identified due to a survey taken during the registration process. In addition to personalized fashion advice, members can also go through Kate's Picks section, suggesting the hottest items of the season. Fabletics was launched by Kate Hudson in 2013.

Fabletics reviews and complaints

Fabletics is ranked 1005 out of 4781 in Footwear and Clothing category

Area Served

USA, UK

Payment Methods

VISA

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