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Fabletics: Wow, this company is so messed up. Where do I start? Okay, let me start with my experience with wanting to buy a pair of joggers. I went into one of a Fabletics stores at Kenwood mall in Cincinnati, Ohio. I tried on a pair of your Labaree capris. They...
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1.5
I didn't like
  • Inability to express dissatisfaction and poor company management
#1093849
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2 weeks ago, I had paid Fabletics $70 worth of clothes on their website. I never received an email about my purchase or when it would be here. In my bank statements it still to this day says I made the payment, and nothing needs to be authorized. I tried contacting one...
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Anonymous
Mitzi

When I return my clothes because they don't fit I better get my money back orI'll call Better Business Bureau and a lawyer. Don't mess with me I buy a lot from them.

2.2
#1082525
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I purchased items from Fabletics in June 2017 and I used a different credit card then then one that is saved in my profile. Mind you, every month I go to the website (between the 1st & 5th) and skip that month so I do not get charged the subscription price of $49.95....
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I didn't like
  • Business method
  • Subscription charging
#1081442
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Fabletics - Frustrating and insulting service

Fabletics
#1099470
1.0
Details
Called 5x to check on order status. Had ordered a gift card for granddaughters bday. Different answers each time, put on hold for 1/2 hour, refused to put me thru to supervisor. Totally jacked around. Spoke with Kim, Tony, Boy, Ann, Henry and Reggie. Fabeletics should be ashamed!
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Customer service

Fabletics - Reoccurring charges

Fabletics
#1084744
3.1
Details
I've been charged $49.95 for a membership for what? Feels like a scam to unsuspecting customers!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Fabletics Rip off

Fabletics
#1076727
1.4
Details
I ordered one outfit from Fabletics almost a year ago. I find out now that they have been charging my card 49.95 monthly for 9 months. I didn't realize how much they had stolen until I actually went to their website and saw that I had a credit. I wonder how large the credit would have gotten before they actually told me by email I had one? Do not do business with this company!!
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website

Fabletics - Still charged after skipping

Fabletics
#1059363
2.8
Details
You have the option of skipping the $49.95 monthly fee if you don't love any of the outfits. This is the third time I have skipped but have still been charged the fee! What is the point of having the option to skip if you're still going to charge me? I ended up canceling my membership. I love the outfits but this is ridiculous! Fix your website!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I was looking for workout wear and i came to know about great resource of Fabletics.com. In their catalog, I find out amazing collection of workout wear in various designs. Fabletics have a great Products are of fine quality and looks adorable. They offer great range...
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2.8
#1076318
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Ordered a product and was happy when i came as believed i got a great deal. However i then find that 44 is being taken from my account every month. There was no where that clearly stated it was a monthly subscription unless you went direcrly onto their terms and...
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1.0
#1073000
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This is the worst online shopping experience. It's been over three weeks since I placed an order. On June 14 th I received an email apologizing for delay due to large volumen of order. A week later I called to cxld and immediately was told items have been already...
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1.0
#1066381
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They charge you monthly 50 eu for being a member, they make you an offer and you have to stay with them and pay 50 bucks, horrible!! Stay away as far as you can. I asked them to cancel my account, so i dont have to pay but this needs to be done before the 5th of the...
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1.7
#1057062
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Wanted to return a pair of leggings.. I spent an hour w the online help and when I finally got off the chat they were supposed to send me a return label in which I never received. Then I was charged a $49 fee out of nowhere!! This company is awful!!! I will be calling...
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1.0
I didn't like
  • Customer service
  • To be scammed
  • Ignoring customer service
#1045114
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For the second time this year I called Fabletics to complain about not receiving the email reminder to skip a month and/or purchase an item. Told them to cancel my membership AND refund me the credit and member credits. Had to explain to the CSR that the "credits" were...
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1.9
I liked
  • Quality of clothes
I didn't like
  • Way this company does business - fraud alert
  • Automatic monthly charge
  • That they outsource their customer service to another country
#1044586
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VIP membership - items always sold out - when I went to place an order, I had abt 150.00 credit - additional fees were added to my account that were going to be charged to my ccard in spite of having the money in my account to pay for the items. It was not made clear...
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#1041282
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