Josefina Tng

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Verified Reviewer
| map-marker Houston, Texas

Misspelled name

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Customer service was fair. Product was a mistake. They misspelled my embroidered name on my scrub shirt. They didn't offer to corrected or exchanged. They told me to purchase another one and they'll send the corrected one. Not cool at all.
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User's recommendation: Beware

Kelly W Qdb

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Verified Reviewer

Dispute

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Original review Feb 01, 2024

It's an order in December. I had been a previous customer and canceled my VIP in 2021.

After I place my ordered I called to cancel my monthly via pay subscription the new one I was told there wasn't any subscription. I was billed $59.95 I called discover card they issued a credit and then apparently you guys just took more money out of my account I spoke to someone there this morning that told me that I needed to cancel my dispute in order to get my money back however discover says that PayPal is involved and I have to keep the dispute open??? It was under a false email of skygal 3 at gmail.com. that is an incorrect email My correct email is skygal36@***.com.

please advise... I am very frustrated I love your product however I am unable to have to worry about skipping the month at the beginning of the month as I'm going in for medical treatments and probably won't be able to communicate for at least 6 months so I don't want to have to worry about canceling every month. I hope this makes sense The person was very friendly but I'm just concerned about my account still being charged. Your products are wonderful however and if I could afford them trust me I would be buying every month but sadly enough I can't afford it and honestly may not be around that much.

I plan on wearing my leggings during my rehab to relearn how to walk and perform daily functions.

longer... SadSad

View full review
Loss:
$60
Pros:
  • Great quality clothes

Preferred solution: Full refund

Marying B
map-marker The Bronx, New York

Membresía

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ME están cobrando todos los meses una membresía la cual no si en que momento comprendo necesito mi dinero de regreso es un engaño total
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Martha C Cjj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Puffy jacket still too big

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Fabletics - Puffy jacket still too big
Already returned M for S, I'm not tiny, but S STILL TOO BIG! Do you have extra small? It's pretty big BIG
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User's recommendation: S is still Too big. Fo you have XS?

Debra G Dox

Billing issue

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I was charged 69$ yesterday but i never irdered anything now so n email it says i have a 69$ credit , i dont or ever intended to be in a membership being charged that much cash please cancel and put my money back on my credit card thank you
View full review
Loss:
$69
Pros:
  • I bought a bra and shorts but dont want a membership pleasecancel
Anonymous
map-marker Yonkers, New York

I did not finalize an order and you still charged me

I never ordered any items. I believe I was going to but I never checked out. And you still charge my account? I want my money back.
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Erin G Xsz
map-marker Denver, Colorado

Cancel

I dont appreciate calling a foreign country when a company that Im calling to cancel the subscription and I asked the check that is picking up the phone. Whats the company I called and they dont have the company name and just want my credit card I find that highly unprofessional it seems like a scam, the number that is posted for Fabletics is a calling center
View full review
Loss:
$59
Cons:
  • Scam how you order a product and they make you a member and take your money out of your account

Preferred solution: Full refund

User's recommendation: Do not commit to a subscription. It is a scam.

Jackson F Otm

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Verified Reviewer

Charges without consent

I have not been using fabletics for a very long time and you guys have been taking money out of my account. I need the money to stop coming out of my account and I need you guys to cancel that. I have already asked once so if it doesnt stop I will be calling my bank to figure out what we can do about getting every dime back.
View full review
Loss:
$60
Pros:
  • Good quality shorts
Cons:
  • Takes money even when asked to stop

Preferred solution: Full refund

User's recommendation: Do not buy the unless you want them to steal money from you for a long time.

Chanae a Xws

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bridgewater Township, New Jersey

Money removed from my account

my call was disconnected. I am trying to reach someone about my account please I made a purchase. I had no clue that $59 would be removed from my account after I made my purchase. I need assistance with this from someone please.
View full review
Loss:
$60
Pros:
  • Take money without you knowing
Cons:
  • Hi scrubs are really cute

Preferred solution: Full refund

User's recommendation: make sure you read because they will sign you up for a membership and take $59 out of your account monthly without your permission after you make a purchase with them

Courtney B Mtx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They do not care about their consumers.

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I was a member, I had credits on my account and they had been on there for a while because I had fell on hard times and they charge crazy amounts for shipping which is not covered under your credits. When I got into a place where it would have been okay to spend the $60 for shipping charges my credits were gone.

I reached out to customer service and basically said I was out of luck and they didn't care. Tried social media and BBB and they still didn't care.

Just argued the fact that my contract stated my credits would expire. I told that it wasn't right given my circumstances and they still didn't care so they kept over $100 for my membership I couldn't afford to keep for a year prior.

View full review
Loss:
$120
Pros:
  • Leggings are decent
Cons:
  • Expensive
  • Do not care about customers
  • Poor customer service

Preferred solution: Either a full refund or 2 pair of leggings

User's recommendation: Do not get a membership if you feel that you may forget to skip a month for them to charge you or fall on hard times, because they just don't care. They only care about money not their customers.

Hakeem Kmu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Buen servicio

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Me cobraron por la membresía vip aun habiendo llamado para que no lo hagan pero el señor el día de hoy me lo resolvió. gracias
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Courtney B Mtx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville Beach, Florida

Reached out to the company and the response shows they're greedy and don't care about their consumers

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Had a membership, I fell on hard times for a good while, got in a decent place and found that my credits were no longer available. Contacted them and even went through BBB and they just don't care about their people. They kept over $100 amd state that the credits expire after a year, tried to explain my situation and they kept arguing that it says it in the contract. I totally get that but at the same time, they kept my money and probably do it to so many others. I just want people to know that they are *** people who don't care about anyone. They only care about money.
View full review

User's recommendation: Do not buy on the membership if there is any chance you forget to skip a month or fall on hard times because they won't help you

Resolved
Julia B Cqp

Resolved: Charge my PayPal for an order I didn't make

Updated by user Dec 15, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 08, 2023
Charge I didnt make. Charged my PayPal for an order that I didnt place. I didnt place an order today. Havent since November
View full review
Loss:
$59

Preferred solution: Full refund

Kye H Yjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buenos Aires, Buenos Aires F.d.

Cancel subscription

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Yall are taking 60 a month from me but Im blocked from the website. I want it cancelled or I will contact my bank
View full review
Sayler Gfd
map-marker Los Angeles, California

You guys suck and you're liars

You lied to me and then stole my money. I want it back and then want to never deal with you *** again
View full review
Loss:
$50
Pros:
  • Cheap clothes
Cons:
  • Liars who steal from their customers

Preferred solution: Full refund

User's recommendation: Don’t iluse fabletics, they will steal from you

Yolanda K Iya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your website prompted me to do this review

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Well, I did my order during the TV special commercial that has been showing get 80% off but when I looked I did not get no 80% off??? And I am wondering why? And I would like someone to call me at 210-677-****. Thank you in advance.
View full review

Preferred solution: Price reduction

User's recommendation: I always recommend your company to the ladies

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