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Summary of Fabletics Customer Service Calls

139 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Fabletics to Ask about:

Payments and Charges:

  • “Payment problems”
  • “Charged after skipping month”
  • “Random charge”

Activation/ Cancellation:

  • “I want to cancel my membership”
  • “Cancel”
  • “Canceling vip”

Return/ Replace:

  • “A return issue”
  • “Return label”
  • “Return”

Refund:

  • “Refund”

Account:

  • “Didn’t credit my account”
  • “UNable to login to cancel reoccurringharge”

Other:

  • “Never got package”
  • “Trying to order capri”
  • “Money”

Fabletics Rating Stats

1.8 out of 5 stars
based on 410 reviews
See all 754 reviews

Rating stats

  1. 225 reviews
  2. 102 reviews
  3. 36 reviews
  4. 26 reviews
  5. 21 reviews

About Fabletics

Top 5 Fabletics Products

Clothing, Account, Pants, Leggings, Bra

Top 5 Likes about Fabletics

Quality of clothes, Choice of clothes, Style of clothes, Quality of clothing, Outfits were nice

Top 5 Dislikes about Fabletics

Hidden charges, Vip enrollment, Forced membership, Sneaky membership fees, Customer service

Top 5 Related Companies

Techstyle Fashion Group, ShoeDazzle, Justfab

Summary

Fabletics, operated by JustFab is an online subscription store, specializing in women's sports apparel and accessories. The retailer carries a rich selection of clothes of yoga outfits, jogging suits, cycling clothing, gym and outdoor wear featuring modern design and high quality fabrics and technologies. Clothes and accessories offered by Fabletics are by famous brands, including Sweaty Betty, Nike, Adidas, Athleta and Lucy, etc. At monthly membership of up to USD 50, Fabletics offers personalized outfits chosen for members monthly based on their lifestyle and fashion preferences. These preferences are identified due to a survey taken during the registration process. In addition to personalized fashion advice, members can also go through Kate's Picks section, suggesting the hottest items of the season. Fabletics was launched by Kate Hudson in 2013.

Fabletics reviews and complaints

Fabletics is ranked 347 out of 2044 in Footwear and Clothing category

Area Served

USA

Payment Methods

VISA

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Fabletics Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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Products and Services Sold by Fabletics

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