Fabletics Phone Numbers and Emails

Toll-Free Number:

  • (844) 322-5384

Customer Service:

  • (310) 683-0940

Fabletics Email:

Customer Service
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Contact Information

Fabletics Website:

Fabletics Help Center:

Corporate Office Address:

800 Apollo St.
El Segundo, California 90245
United States

Fabletics Customer Service Reviews

1.6 / 5
Ayva Bxo
Delivery service and customer service

Delivery tracking information is incorrect and customer service is not helpful as they either tell you to just wait to receive the item or provide an only one...

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Had to cancel order that I ordered wrong size - she was very helpful

Great customer service. No wait time on the phone. Agent was kind and helpful and solved my issue. Thanks Fabletics

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Summary of Fabletics Customer Service Calls

03:55 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fabletics?

Payments and Charges Question:

  • “Missed payment”
  • “Charged when we bought outfit”
  • “Unauthorized Transaction”

Activation/ Cancellation Question:

  • “Canceled order”
  • “Did not cancel service”
  • “Membership cancellation”

Return/ Replace Question:

  • “Returns”
  • “Return help”
  • “Return”

Account Question:

  • “Lost account”
  • “Problem with account”
  • “I can’t access my account”

Shipping and Delivery Question:

  • “Can't find shipment”
  • “Ordered wrong size”
  • “Wrong shipping address”

Refund Question:

  • “To get a refund and stop my membership that I was unaware that I had to commit to if I wanted the discounts which is not plainly noted”
  • “Refund and cancel”
  • “Refund”

Request for Information Question:

  • “A question”
  • “Checking on order”
  • “Order question”

Product/ Service Question:

  • “Membership”
  • “Trying to order a couple of items”
  • “I keep trying to place m u order and pay with afterpay, but it keeps restarting”

Website/ Application Question:

  • “Problems with the website”
  • “Website issue”
  • “Can’t manage website”

Staff Question:

  • “Customer service”
  • “I need a live customer service person to help me out with a return cuz I ordered some things that are way too small and I need a large in them and it's a couple of two piece aerobics outfits and only thing I could use was the sweater and Boots shoes”
  • “Customer service at a fableletics store”

Cards Question:

  • “My card was charged”
  • “Trying to take my card off file”
  • “You took mo ey off my chime card for i want it back”

Employment Question:

  • “COVID-19 lost my job”

Other Question:

  • “To order”
  • “Overpaying”
  • “Issue with item”


Related Companies

Techstyle Fashion Group, ShoeDazzle, Justfab, FabKids


Fabletics, operated by JustFab is an online subscription store, specializing in women's sports apparel and accessories. The retailer carries a rich selection of clothes of yoga outfits, jogging suits, cycling clothing, gym and outdoor wear featuring modern design and high quality fabrics and technologies. Clothes and accessories offered by Fabletics are by famous brands, including Sweaty Betty, Nike, Adidas, Athleta and Lucy, etc. At monthly membership of up to USD 50, Fabletics offers personalized outfits chosen for members monthly based on their lifestyle and fashion preferences. These preferences are identified due to a survey taken during the registration process. In addition to personalized fashion advice, members can also go through Kate's Picks section, suggesting the hottest items of the season. Fabletics was launched by Kate Hudson in 2013.

Fabletics reviews and complaints

Fabletics is ranked 794 out of 3585 in Footwear and Clothing category

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