Product: Fabletics Customer Care Clear all filters (24 of 24 reviews match)
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50 minutes on the phone!!!!!!!!!Just to order a pair of their shitty pants!!! After I asked and the woman told me nobody was available to help me. I obviously said, "no one....in a multimillion dollar company run by a famous Kate Hudson can even speak" to me, she put...
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1.1
Product
Fabletics Customer Care
#1114066
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I am so disappointed with Fabletics. I just spent $250+ on clothes only for their system to automatically cancel that order. And it took 6 business days for Fabletics to release that money back into my bank account. No one from Fabletics called me to tell me that their...
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2.0
Product
Fabletics Customer Care
I didn't like
  • Customer service and management
  • Customer service
#1018394
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I have tried to contact them through "Livechat", phone, and email, and I have ever received a response.When I called, it was an automated messenger that said it could "understand full sentences" but it couldn't, so I sat on the phone for 20 minutes trying to get it to...
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1.6
Product
Fabletics Customer Care
#1001831
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Fabletics Customer Care Review

#971382
This company sucks balls Kate should be embarrassed with the *** they pull.Kate should take one up the cornHole for this crappy service
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Fabletics Customer Care Review

#954692
I tried to call fanlectics to xonplain about the backhanded way that they take your money. However they do not actually have a complaints procedure. I spoke to a lady from the cancellation department who was very rude and refused to listen to my conplaint. When I tried to explain how unhappy I am with the company, she hung up on me!
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Fabletics Customer Care Review

#906539
Fabletics terrible customer service. Charged per month for an account that i did not sign up for. Cancelled the account, and fabletics are still charging me per month and will not refund me for their terrible service. What a joke. Dont buy through fabletics!
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Fabletics Customer Care Review

#842805
1.0
Details
My daughter has been on hold for 1 hour waiting to speak to this company as it appears they have enrolled her in a monthly club she has no kmowledge of or agreed to .How can this comlany be allowed to steal money !!! I have no words I am so angry! ANSWER THE PHONE !!!
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Some Fabletics reps want to reduce my refund by the entire percentage of discounts given off my original order, even though that discount was for a particular garment that I may or may not be returning rather than for the entire order. For example, in one order my...
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2.3
Product
Fabletics Customer Care
I liked
  • Incentives to get consumer to buy
I didn't like
  • Discounts not properly applied
  • Consistency in calculating and refunding correct amounts
  • Lack of customer services representative training
#993946
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The products here are exceptional but it is too bad that the customer service, process, and management are not.I have had my account and my daughters accounts inactived without contacting us and gone through *** to get reinstated. There has to be an easier way to...
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4.2
Product
Fabletics Customer Care
I liked
  • Selection and quality
I didn't like
  • Customer service and management
#992783
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I am so pissed, too!!!My daughter got me a $50 gift certificate to spend at Flabetics! I have called them 4 times, with never having my problems solved!!! I was told in one of my calls (Phillipines) when I asked to speak to a person from the United States that there...
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Anonymous
d.marie

Scary. I was considering joining but I hate the thoughts of dealing with people outside the U.S. What a let down. Glad I found this site before I signed my name on the dotted ...

1.0
Product
Fabletics Customer Care
#974579
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Twice I've called to cancel.Customer service is in the Phillippines where they think they can speak English. Very hard to understand, try to talk you into staying, don't give you any solid information or confirmation, just say, oh, you will receive an email. God help...
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2.2
Product
Fabletics Customer Care
I liked
  • Clothing quality
I didn't like
  • Automatic monthly charge
#950731
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Unfortunately, I have not had a positive experience with Fabletics customer service department. My order was stuck with Purolator in Ontario for two weeks, and their customer service agents couldn't have cared less about resolving the issue. This makes me a little...
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Product
Fabletics Customer Care
#885840
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This company endorsed by Kate Hudson or owned by her is a pip off to the american public.I have filled a complaint with the FCC about the scam, also filled a complaint with the states attorney office ( Florida) I would hope any one should file as many complaints...
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Fabletics Marathon, Florida
Product
Fabletics Customer Care
I liked
  • No not at all
#883159
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grrrrr.........have waited 2 weeks for a refund and it's still not been processed.Flabletics won't take responsibility and are blaming MyHermes despite me having an email from MyHermes saying it's been delivered back to Flabletics. I'm just the out of pocket piggy in...
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Product
Fabletics Customer Care
#873216
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