Product: Fabletics Customer Care Clear all filters (25 of 25 reviews match)
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The next day, Nov 28 2017, Fabletics canceled exchange and my membership and won't discuss further with me. I will be contacting my credit card company again with proof they canceled the exchange without processing it and sending the requested exchange items to me and...
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1.0
Product
Fabletics Customer Care
I didn't like
  • Fact they did not procees my exchange and no credt
#1202317
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50 minutes on the phone!!!!!!!!!Just to order a pair of their shitty pants!!! After I asked and the woman told me nobody was available to help me. I obviously said, "no one....in a multimillion dollar company run by a famous Kate Hudson can even speak" to me, she put...
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1.1
Product
Fabletics Customer Care
#1114066
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I am so disappointed with Fabletics. I just spent $250+ on clothes only for their system to automatically cancel that order. And it took 6 business days for Fabletics to release that money back into my bank account. No one from Fabletics called me to tell me that their...
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2.0
Product
Fabletics Customer Care
I didn't like
  • Customer service and management
  • Customer service
#1018394
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I have tried to contact them through "Livechat", phone, and email, and I have ever received a response.When I called, it was an automated messenger that said it could "understand full sentences" but it couldn't, so I sat on the phone for 20 minutes trying to get it to...
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1.6
Product
Fabletics Customer Care
#1001831
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Some Fabletics reps want to reduce my refund by the entire percentage of discounts given off my original order, even though that discount was for a particular garment that I may or may not be returning rather than for the entire order. For example, in one order my...
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2.3
Product
Fabletics Customer Care
I liked
  • Incentives to get consumer to buy
I didn't like
  • Discounts not properly applied
  • Lack of customer services representative training
  • Consistency in calculating and refunding correct amounts
#993946
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The products here are exceptional but it is too bad that the customer service, process, and management are not.I have had my account and my daughters accounts inactived without contacting us and gone through *** to get reinstated. There has to be an easier way to...
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4.2
Product
Fabletics Customer Care
I liked
  • Selection and quality
I didn't like
  • Customer service and management
#992783
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I am so pissed, too!!!My daughter got me a $50 gift certificate to spend at Flabetics! I have called them 4 times, with never having my problems solved!!! I was told in one of my calls (Phillipines) when I asked to speak to a person from the United States that there...
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Anonymous
d.marie

Scary. I was considering joining but I hate the thoughts of dealing with people outside the U.S. What a let down. Glad I found this site before I signed my name on the dotted ...

1.0
Product
Fabletics Customer Care
#974579
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Fabletics Customer Care Review

This company sucks balls Kate should be embarrassed with the *** they pull.Kate should take one up the cornHole for this crappy service
Product
Fabletics Customer Care
#971382
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Fabletics Customer Care Review

I tried to call fanlectics to xonplain about the backhanded way that they take your money. However they do not actually have a complaints procedure. I spoke to a lady from the cancellation department who was very rude and refused to listen to my conplaint. When I tried to explain how unhappy I am with the company, she hung up on me!
Product
Fabletics Customer Care
#954692
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Twice I've called to cancel.Customer service is in the Phillippines where they think they can speak English. Very hard to understand, try to talk you into staying, don't give you any solid information or confirmation, just say, oh, you will receive an email. God help...
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2.2
Product
Fabletics Customer Care
I liked
  • Clothing quality
I didn't like
  • Automatic monthly charge
#950731
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