Manufacturer: Fabletics Category: Memberships Clear all filters (33 of 33 reviews match)
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I signed up for fabletics under the pretences that I would find good quality clothing at reasonable prices and this is what I found at first until I noticed that £44 a month was being automatically taken from my account (£16 more than the actual clothing I purchased). I was uninformed that I had to pay simply for the pleasure of buying their clothing items that honestly were not as good as they were made out. After I discovered this scam I...
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While they have lovely things up on this site, sadly there is a catch - their VIP membership which takes £44 from your account every month with a 'use it or loose it' policy'. So if you are like me and unlucky enough to not realise this (alongwith most of my co-workers) you will see that at the beginning of each month money being taken out of your account and if you do not spend it, its gone! After approaching Fabletics about this and...
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Anonymous

Anonymous I noticed after two months. They said that they would not refund me, then they said that they would refund one month- quoting their terms and conditions and saying that it was...

#880309
Use it or lose it Cant believe that a company can deduct £44 recurring per month off your debit card (not direct debit) and if you don't spend it within a month they keep it and take another £44 Wow and I guess its a legal way to do business catching unsuspecting customers with well written VIP Membership deals Whoever thought this system up needs a medal. Exploitation at its most legalist Needs highlighting further through TV shows like BBC...
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1.9
I didn't like
  • Vip ripoff scam
  • Terrible customer service
  • Having money taken out of my account without my consent
#878755
Not the best gym gear I've ever bought but as it was discounted thought it would be ok to use for yoga at home. Little did I know it would cost me £44 the next month when they took this amount from my paypal account stating as I was a VIP member this was how the scheme worked. Unclear on website and when tried to get refund and cancel membership apparently I had to do this via telephone which was IMPOSSIBLE. Via email same response over and...
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1.5
I didn't like
  • Unwanted membership
  • Cannot cancel
  • Vip membership programme
#861475
I originally became a VIP because I saw that the first outfit would be $15. Being a VIP means that I can get an outfit within 5 months and that I can skip 4 months of buying an outfit at most, as long as I buy an outfit by the 5th month. Then 3 months after I received my $15 outfit, I had 2 charges of $49.95 on my account. I called to ask why I was charged and they said it was because I did not click the "firing-red button" on the Fabletics...
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3.3
I liked
  • Customer service
I didn't like
  • No warning about clicking a button to skip the month
#860981
How about you decide a week before the 5th of the month that you do not want to be a member, and then they tell you no problem your membership is cancelled and they bill you anyway and you have to dispute it with your credit card company. The quality of the clothing is not worth the regular price, and at best is worth the VIP price. For the regular price, I can get Old Navy, Gap or Athleta which are all better. Lulu is pricey but has great sales...
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Anonymous

val They ask too much information and are invasive. There are better options for shopping.

1.3
I liked
  • Styles
I didn't like
  • Vip membership hard to actually get off credit card bill
  • Quality poor
#851809
This company offers good quality work out clothes at a good price if you're on VIP membership. I joined before reading the negative reviews on here, but frankly, if you're a sensible person who reads/looks at things before they blindly put their card details in, there is nothing to fear from this company. It's made very obvious to you, and stated repeatedly on the website, that if you sign up to VIP membership, you will be charged each month...
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4.2
I liked
  • Good quality materials
  • Member credits
  • Do what they promise
I didn't like
  • Should be a week - not just 5 days - to skip the month
  • Delivery time
#850352
I bought 1 outfit from Fabletics and ticked a box to enable me to get special offer emails, the front page of the website said ' no obligation to buy' then I noticed £44 had been taken from my bank I phoned Fabletic to be told that this was because I hadn't ordered anything that month! I queried this and was told repeatedly you ticked the VIP box!! i paid the £44 for 3 months with-out noticing, what a scam! i didn't ask for a refund as the...
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Anonymous

Anonymous same thing happened to me! I am considering taking legal action as they only said they would refund me 5 months of the 8 months of membership they have stolen from me...

2.2
I liked
  • Initial purchase
I didn't like
  • Misleading advertisements
  • Misleading checkout
  • Bait
#845671
I stupidly enrolled in the VIP membership of which you have to cancel/skip monthly or your credit card will be charge $49.95. Twice. on different occasion I skipped the month and been charged. Their wonderful customer service department not) is out-sourced to the Philippines...great American Company Kate! I wonder where the garments are made??? Anyway, very reluctant to refund my money and could not explain why this has happened to me twice....
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Anonymous

Anonymous I don't even remeber checking the box, and the same just happened to me. I am calling my bank tomorrow and telling them the charge was not authorized! Then I am calling them...

1.0
I liked
  • Outfits were nice
I didn't like
  • Vip ripoff scam
#829041
In Dec I noticed Fabletics was taking $50 U.S. from my Visa every month. I called & apparently it is the VIP status they enroll you in when you place an order. I cancelled the VIP status, their website said I cancelled, but now I had (my own money) credits. So I felt it was my fault not to notice what was happening when I placed the original order, so I left the credits in the acct. In Feb. when I finally found something I liked in my size, I...
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4.6
I didn't like
  • Difficulty canceling
  • Hate the automatic billing monthly
  • Items sold out
#828466