Fabletics Reviews and Complaints
What's your story with this company?
Customers don't like
- Hidden charges
- Vip enrollment
- Forced membership
Customers like
- Quality of clothes
- Choice of clothes
- Style of clothes
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They trick you with the "vip membership fee"for $49.95/a month when you purchase something, which you have to purchase a crapload of leggings to reach "elite" membership. Which equals 1,000 points to get a mere $5.00 off each. While you only receive ONE point each...
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0 responses from 2 days ago
Company wrote 0 private or public responses to the review from 2 days ago.
By SoggyHighlandCattle
Product
I liked
- Quality of leggings
I didn't like
- Customer service
- Lack of cancellation online
- Deceptive practices
Fabletics - Order not teceived
They were able to resolve my issues
1 call to the company
Customer made 1 call to the company using contacts on our site.
0 responses from Dec 05
Company wrote 0 private or public responses to the review from Dec 05.
By UnwrittenPersian
Like many, I saw the deal for 2 leggings at £24. I thought their leggings looked nice and thought at that price I’d be willing to try them. I like active wear and their branding appealed to me (young, female, student....). The leggings arrived fine and everything was...
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0 responses from Nov 25
Company wrote 0 private or public responses to the review from Nov 25.
By UptightQuetzal
I was a little apprehensive about signing on as a vip member. As they charge you monthly if you don't opt out. I have been charged twice AFTER OPTING OUT. I made a note on calendar especially after my first order. I was not happy with the items I ordered but kept them...
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0 responses from Nov 14
Company wrote 0 private or public responses to the review from Nov 14.
By WatchfulFishingCat634
Product
I ordered, and paid for, two pairs of leggings. Months later I realized I was being charged $50 /month with nothing in exchange. Apparently, when you opt in for whatever deal they're peddling for your first purchase, you're enrolled in a "VIP Program." The 'perks of...
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0 responses from Nov 09
Company wrote 0 private or public responses to the review from Nov 09.
By ZealousHawk551
When I used my password to log in to the site, it did not work, twice over, even with changes. Contact by phone did not help. It took 3 hours and 4 reps, all of whom contradicted each other, to complete my order of one pair of leggings. I was told to change passwords,...
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0 responses from Nov 06
Company wrote 0 private or public responses to the review from Nov 06.
By MellowZonkey
Product
I didn't like
- Way this company does business - fraud alert
- Customer service --or lack thereof
- Scams
Hello, In August I purchased some clothes and returned them. I have been continuously charged a monthly service charge from your company on my credit card since then. Several phone calls to stop charging my account went no where. I had to end up paying the unauthorized...
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0 responses from Oct 29
Company wrote 0 private or public responses to the review from Oct 29.
By DarlingGreyMouseLemur
I didn't like
- Charges to my account not authorized
Fabletics - What a pain
Calling was an awful experience
2 calls to the company
Customer made 2 calls to the company using contacts on our site.
0 responses from Oct 22
Company wrote 0 private or public responses to the review from Oct 22.
By StarkBison139
I saw the deal for 2 for £24 so i went for it and signed up to do so, during this proccess nothing was mentioned about a monthly payment. Checked my bank account and noticed £44 was missing (as a student in college it made a huge dent to my account) i then called the...
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0 responses from Oct 11
Company wrote 0 private or public responses to the review from Oct 11.
By ReliableMaskedPalmCivet
Fabletics - Great customer service
Im very happy the rep fixed all my issues thank u
3 calls to the company
Customer made 3 calls to the company using contacts on our site.
0 responses from Oct 11
Company wrote 0 private or public responses to the review from Oct 11.
By EncouragingSumatranTiger445
Select Reason
Had the same thing happen to me. Truly awful company and deceptive practices.