Fabletics Reviews
Fabletics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabletics has a 2.0 star rating based on 193 customer reviews. 28% of users would likely recommend Fabletics. Consumers are mostly dissatisfied and reports cite a high price level and unfavorable rating distribution.
Key Takeaways for Future Customers
- Check membership terms before buying; many mention the VIP membership and auto-ship charges.
- Expect mixed customer service experiences when seeking refunds or cancellations.
- Product quality and style are often praised despite service complaints.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, hidden charges, and unauthorized subscription charges.
- Delays or failures in refunds and returns and long waits for customer service callbacks.
- Frustration with cancellation and exchange policies.
Positive Feedback
Many reviewers note good quality clothes, nice outfits, and attractive style despite issues with membership and customer support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabletics has a 2.0 star rating based on 193 customer reviews. 28% of users would likely recommend Fabletics. Consumers are mostly dissatisfied and reports cite a high price level and unfavorable rating distribution.
Key Takeaways for Future Customers
- Check membership terms before buying; many mention the VIP membership and auto-ship charges.
- Expect mixed customer service experiences when seeking refunds or cancellations.
- Product quality and style are often praised despite service complaints.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, hidden charges, and unauthorized subscription charges.
- Delays or failures in refunds and returns and long waits for customer service callbacks.
- Frustration with cancellation and exchange policies.
Positive Feedback
Many reviewers note good quality clothes, nice outfits, and attractive style despite issues with membership and customer support.
Media from reviews
Washington, District Of Columbia
Cancel membership
The reviewer tried to contact the company before posting this review.
I need to cancel my membership. I am no longer interested.
Can you cancel my membership, please? I no longer want to be a member.
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
The reviewer tried to contact the company before posting this review.
I was supposed to get a refund for the membership I was charged without my consent. I called Fabletics last Sunday, the same day I was charged for a membership that I didn't authorize.
I was told I was to get my refund, and it's been one week, and I still don't see it in my bank account.
I need my refund as soon as possible, please. Thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpam do not have membership but being charged for 6months
The reviewer tried to contact the company before posting this review.
You have been charging me almost $70.00 a month for a membership I do not have. I need to be reimbursed for these months immediately!
- Nome
- Add you to a membership you did not sign up for
Preferred solution: Full refund
User's recommendation: Do not buy from this company. They will spam you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Skip the month of September and not be billed
The reviewer tried to contact the company before posting this review.
I have been trying to call repeatedly to skip the month of September and not be billed. My call has not been answered after a very, very long wait time.
I'm attempting to do this on the website and have not been successful. Please advise as this is my request to skip the month and not be billed for September.
Preferred solution: Skip the month of September and not be billed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got charged when I had canceled my membership
The reviewer tried to contact the company before posting this review.
I canceled my membership and wanna get my refund, but I cant get a hold of anybody getting in touch with anybody
- Good product
- I still feel like the price is a little too high
Preferred solution: Full refund
User's recommendation: make it a little bit more simple to cancel membership, especially whenever it
San Bernardino, California
Subscription
The reviewer tried to contact the company before posting this review.
They don't tell you about a subscription per month after buying something. They automatically charge you per month.
- Quality
- No notice
Preferred solution: Full refund
Petersburg, Virginia
Cancel membership
The reviewer tried to contact the company before posting this review.
I'm so dissatisfied. I have been calling since morning; no one is answering my call. I canceled my membership a long time ago, only to find a deduction pending in my account.
Preferred solution: Full refund
Seattle, Washington
Can’t afford this company!
The reviewer tried to contact the company before posting this review.
I think that this VIP membership was very misleading, and I believe it was outrageous. There are so many other companies to buy from without this membership cost.
User's recommendation: Don’t buy!
Sacramento, California
Membership
The reviewer tried to contact the company before posting this review.
Talk to team member . Need to talk to someone regarding membership.
Please give me the number. Need to call
Preferred solution: Talk to member
Colbert, Georgia
Nesesito un rembolso
The reviewer tried to contact the company before posting this review.
Mi pedido tenía que aber llegado antes del 15 de septiembre y ahun no a llegado y e llamado muchas beses ala pa quería y Athencion al cliente de Fabletics y y solo me dicen que hubo un problema con la dirección.
Preferred solution: Full refund
User's recommendation: No lo recomiendo
Minneapolis, Minnesota
Return
I have NOT gotten a RETURN... WE WILL SEE ...
the main store at the mall they are so Rude WOW .
It was NEVE LIKE THAT BEFORE so sad ... I loved shopping at fabletex ...
User's recommendation: Buyer beware if you need to return stuff
Philadelphia, Pennsylvania
Didn’t receive nothing
didnt receive anything and it took money out my bank i would appreciate if you guys get back to me
thanks
User's recommendation: go to the store
Philadelphia, Pennsylvania
Refund for cancelled membership
I never received a call back to resolve my issue! I called the customer service number & was in the queue to be called back & no one called.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Hola !! Hice un pedido en Fabletics y...
The reviewer tried to contact the company before posting this review.
Hola !! Hice un pedido en Fabletics y su.
No lo he recibido y le dice q está entregado pero a mi casa no llego !!
Quisiera saber q pasa con mi paquete .. esto nunca me había pasado
Preferred solution: Deliver product or service ordered
User's recommendation: No puedo recomendar algo q aún no he recibido ni el primer pedido q hago
Dallas, Texas
Cancelar membresía
The reviewer tried to contact the company before posting this review.
Quiero cancelar la membresía, no sé por qué estoy suscrita y no quiero seguir pagando por algo que no ocupo y no quiero.
User's recommendation: No
Hattiesburg, Mississippi
Cancel membership
The reviewer tried to contact the company before posting this review.
Wasnt aware of constant charges for membership. Clothes are good quality
I just cant afford the membership
Preferred solution: Nothing
User's recommendation: Ok
About
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Fabletics, operated by JustFab is an online subscription store, specializing in women's sports apparel and accessories. The retailer carries a rich selection of clothes of yoga outfits, jogging suits, cycling clothing, gym and outdoor wear featuring modern design and high quality fabrics and technologies. Clothes and accessories offered by Fabletics are by famous brands, including Sweaty Betty, Nike, Adidas, Athleta and Lucy, etc. At monthly membership of up to USD 50, Fabletics offers personalized outfits chosen for members monthly based on their lifestyle and fashion preferences. These preferences are identified due to a survey taken during the registration process. In addition to personalized fashion advice, members can also go through Kate's Picks section, suggesting the hottest items of the season. Fabletics was launched by Kate Hudson in 2013.
Fabletics is ranked 1011 out of 10259 in Footwear and Clothing category
USA, UK
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