117 views
New Reviewer
1 comment

This is NOT the first time I have trouble with their website, I've been a VIP member for years now and I only stay because I do like their clothing.

But their website sucks!

This time I put my order in the cart and when is time to pay it takes me directly to the store again, this happens over an over again, so I am never able to finish my purchase... Which means tomorrow I will be charged another $49 for not buying.

Two months ago I couldn't skip the month online so I called, the woman on the line told me that the month had been skipped successfully, only to get charged those $49 a week later.

Another time I had about $100 credit that I wanted to use to buy jackets that were on sale, and the site wouldn't let me use the credit to buy "items on sale" I had to use it only for regular priced items.

On and on and on and on... They really need to change their tech people to make this experience a little less hectic.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Karys Std

I got charged the $49.95 the first month that I signed up. Was especially mad because I bought quite a few items the first couple months and then couldnโ€™t use the credit because itโ€™s not worth with because there is always a sale going on.

Why am I going to use the credit and pay more? I called and complained about how hard the website is to use and was issued a refund today.

Fabletics Reviews

  1. 287 reviews
  2. 135 reviews
  3. 52 reviews
  4. 34 reviews
  5. 37 reviews
Fabletics reviews